***Important LOGIN PROBLEMS FOR HELPDESK***

Note: You can email your ticket into the Help Desk at: support@thecustomerhelpdesk.com

***System settings required to access your help desk area***

* For Window's Internet Explorer 7.0 Or Later

1. In your browser, click on "tools", then "Internet options"

- or -

2. Click on the "General" tab. Then Go to "Browsing history" and click on "Delete..."

3. Click go to "Cookies" and click on "Delete cookies..."

4. Then confirm selection by click in "Yes"

5.That will give you access. If you still have difficulties logging in,
try deleting your cache by clearing your history as shown below.

* For Window's Internet Explorer 6.x Or Earlier

1. In your browser, click on "tools", then "Internet options"

2. Click on the "Privacy" option. There, make sure that the left slider is
all the way down to "Accept all cookies". Click on "apply".

That will give you access. If you still have difficulties logging in,
try deleting your cache as shown in the screen shot Below.

* For Window's Firefox

That will give you access. If you still have difficulties logging in,
try deleting your cache as shown in the screen shot Below.

* For MAC Firefox

That will give you access. If you still have difficulties logging in,
try deleting your cache as shown in the screen shot Below.

* For MAC Safari

That will give you access. If you still have difficulties logging in,
try deleting your cache as shown in the screen shot Below.